India’s software services trade body estimates export revenue growth in the next fiscal year that starts April 1 to be in “early to mid teens”, much faster than in the current fiscal year, as signs of a global economic recovery point to increasing outsourcing orders, the head of the body said Monday. Read more »
” Hey, this is Andrew calling. Do you have a minute? Can I talk you through the new features of your card?” The voice of a Gurgaon call centre employee, thinly disguised as American by rolling the Rs, addressing a customer in Iowa, may become a thing of the past. The traditional voice calls that tried to sweettalk Americans into buying everything from credit cards to computers and which catapulted India to fame as the world’s back-office , is fading out. Read more »
The country’s $50-billion software services export sector, which has been in the doldrums following the global economic crisis, could expand by 15-20% next financial year on the back of improved demand. This would be three times the 4-7% growth that industry body Nasscom predicts for the current fiscal. Read more »
Animation in India was touted as a high-growth industry, with Nasscom once projecting revenues of $1.16 billion by 2012. Last year, 2009, was supposed to see a flurry of activity with the release of over 15 animation films which were started in 2005-06 after the success of Hanuman. The industry is shaken, with not a single film making it to theatre screens in 2009. Read more »
Once confined to secret chambers, hackers now operate even at the behest of nations — all with the stealth shown by the Greeks to destroy Troy with the Trojan horse.
Last week, official internet sites of 50 members of the US House of Representatives were hacked. The attacks, according to researchers at security consultant Praetorian Security Group, were carried out by a Brazil-based hacker group — the Red Eye Crew — which is believed to be responsible for thousands of attacks on websites in recent years. Source
Top Indian software companies seem to be getting their bearings right as they slug it out with multinational firms such as IBM and Accenture for a slice of the domestic software services market. Read more »
The outsourcing vendors make another run at the BPO market by adding a standard software “platform” underpinning the BPO offering. By adding such software platform to their people and process expertise will cut costs for clients by an additional 20 to 30 percent on top of the 15 percent to 20 percent savings of a traditional BPO solution, said Forrester. Read more »
Does President Obama’s State of the Union commitment to end tax breaks for companies that ship US jobs overseas represent a serious threat to India’s IT and BPO industry? Read more »
Outsourcing has roared back to life in the last six months with some of it moving to countries like India, and from India to other places like China, the Philippines, Costa Rica and even Romania, according to a new study. Read more »
If the government does not take proper measures to boost the electronic and hardware production industry, India is unlikely to meet the projected target of US $125 billion by 2014 and US $400 billion by 2020. Read more »